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What size do I choose?

We have detailed what we believe to be the best size for your vehicle on our My Car page.  If you cannot find your car listed or have any questions, please complete the form below

How can I track my shipment?

You will be given a Tracking Number for your order once it has been dispatched. To check the status of your order, please visit www.fastway.com.au and enter your Tracking Number at the top of the page. Then click on Track Parcel. This will advise the current status of your order

PLEASE NOTE:If you are not home at the time of delivery, our Couriers will try to deliver a further two times at no charge after which additional charges may apply. Should you change your delivery address from that originally advised, an additional charge WILL apply. This charge is currently $5.50 but may be subject to change without notice. Bootute Holdings Pty Ltd will not be held responsible for this or any other charges arising from an inability to deliver to your nominated address

How can I contact Bootute?

If you need to speak to someone about Bootute, please phone 0448 882 884 within Australia (+61 448 882 884 outside Australia) or email sales@bootute.com. We can also be contacted via our Facebook Page

Does Bootute® fit all hatches, wagons, 4WDs and SUVs?

Provided the vehicle has headrests, grab handles and either struts or hinges it will fit.  Vehicles with side opening rear doors need to obtain the Bootute® Window Strap Kit at time of purchase.  Go to our My Car page and select your vehicle and order your Bootute® and the kit will be included if required

I have a large SUV and a small hatch - do I need to buy 2 Bootutes®?

Not at all.  If you need a Bootute®- Large for your SUV, then this will also fit into the small hatch.  The fit may be a bit "loose" and if you are not happy, you may purchase a Bootute®- Small.  The design of the Bootute® is such that it is not a tight fit, allowing for movement to accomodate a variety of different shapes and sizes when loading

My vehicle has no struts. Where do I fix the red straps to?

If your door opens to the side, you will require a Bootute® Window Strap Kit. You will be able to use this to connect the red straps and hold your Bootute® in place.  Go to our My Car page and select your vehicle and order your Bootute® and the kit will be provided free of charge if required

My vehicle has hinges but no struts. Where do I fix the red straps to?

If your door opens upwards, you could attach the red straps to the hinges. If this is not suitable/possible, you will require a Bootute® Window Strap Kit.  Go to our My Car page and select your vehicle and order your Bootute® and the kit will be provided free of charge if required

Why are the window straps not supplied with every Bootute®?

Only a very small percentage of vehicles require the window straps - those with side opening doors.  To supply a set with every vehicle would have added to the cost to you, our customer and it was felt that it was not environmentally responsible to produce this part only to have it thrown away in most instances.  We trust you understand our reasoning

My vehicle does not have grab handles above the rear seats?

Some vehicles have small coat hooks rather than grab handles.  All Bootute® models come with a D hook that can be used in place of the yellow strap.  Simply place the D hook over the coat hook to hold the Bootute® in place

How can I secure my load in my Bootute®?

If you feel the items inside your Bootute® may move during transit, you can simply undo all straps and let the Bootute® drop onto the load.  You can then secure the load using the tie down points fitted to your vehicle or other available means. When you arrive at your destination, simply refix the straps and unload. Ensure all items loaded into your Bootute® are firmly secured before moving your vehicle

I can't see out of my back window when the Bootute® is installed

Please check local regulations and bylaws to ensure you are able to drive your vehicle on the road with no rearward vision available from your interior rear vision mirror (above the dashboard)

If it is a problem for you, simply unhook the yellow and red velcro straps and your Bootute® will drop down on top of your load and you will gain the maximum vision available

DO NOT DRIVE THE VEHICLE IF YOU ARE UNSURE - CHECK FIRST

Is my Bootute® waterproof?

Your Bootute® is NOT waterproof and we do not recommend loading fluids, wet items or items that may leak into your vehicle when the Bootute® is installed

Can I wash my Bootute®?

You can machine wash your Bootute® on a short cold cycle. It is best to shake it out first and, if necessary, hose off any excess dirt that may clog the washing machine

Once washed, simply hang on the clothes line to dry and pack away only when fully dry

DO NOT PLACE YOUR BOOTUTE® IN THE DRYER UNDER ANY CIRCUMSTANCES

Do you have a question about Bootute®? Please fill in the form below and we will answer you as soon as possible


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