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Warranty

Bootute® comes with the guarantees  afforded under the Australian Consumer Law for the periods of time.  Subject to the limitations set out below, you are entitled to a replacement or refund for any faulty Bootute®. You are also entitled to have the Bootute® repaired or replaced if it fails to be of acceptable quality. We reserve the right to replace a defective Bootute® with a similar Bootute where an identical Bootute® is not available

 

The warranty does not apply where: the defect has arisen due to abuse, misuse, neglect or accident; the Bootute® has been repaired, altered or modified by someone other than us; the Bootute® has been subject to abnormal conditions; or the defect has arisen due to your failure to properly use and maintain the Bootute® in accordance with our recommendations and instructions

 

The repair or replacement of the product is the absolute limit of our liability under this express warranty.  The benefits of this warranty are in addition to any rights and remedies imposed by Australian and Federal legislation that cannot be excluded. We have detailed what we believe to be the best size for your vehicle on our My Car page.  If you cannot find your car listed or have any questions, please complete the form below

Privacy Notice

Our Commitment to Your Privacy

Bootute respects your privacy. We are particularly sensitive to privacy issues on the Internet and therefore we provide this Privacy Policy so you know about our online information practices and understand how we treat the information you supply us with over the Internet

 

The Information We Collect

In general, you can browse our Web site without telling us who you are or revealing any personal information about yourself. There are a several places where we give you the opportunity to provide us with your personal information. This refers to information that lets us know the specifics of who you are. When you engage in certain activities on our web site, such as ordering a product, entering a contest, filling out a survey or sending us feedback, we may ask you to provide certain information about yourself. If you choose to share any personal information with us, you will see that the amount and type of personal information we request depends on how you use our Web site. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address (including zip/post code), email address, telephone and facsimile numbers, and other personal identifying information. When ordering products on our web site, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity

 

The Way We Use Information

We may use your personal information for particular purposes such as processing your order or for marketing research and other marketing purposes and for providing you with the latest product and promotional information and other information that might be useful to you. We may use your personal information to deliver information to you and to contact you regarding administrative notices. We must release your credit card information to the card-issuing bank to confirm payment for products purchased on our web site; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service. We will not give or sell this information to any other company for its use in marketing or solicitation

 

Updating and Correcting Your Personal Information

We encourage you to promptly update your personal information if it changes

 

Your Choice on Collection and Use of Your Information

We may, from time to time, send you mailings regarding our products and services. We will send you these mailings only if you indicated that you do not object to these offers. If you do not wish to receive further information from Bootute you can send us an e-mail and tell us that you do not want to receive future communications. You may ask to have the information on your account deleted or removed, however, because we keep track of past transactions, you cannot delete information associated with past transactions on our web site. In addition, it may be impossible to completely delete your information without some residual information because of backups

The Bootute Web site contains links to other non-Bootute Web sites. Bootute is not responsible for the privacy practices or the content of such Web sites and you should exercise your best judgement when sharing personal information on these Web sites

 

Our Commitment to Security of Your Personal Information

We want you to have continuing trust in Bootute and in our products and services and, so, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure your personal information

In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our web site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

By using this Web site you are agreeing to the terms of the Bootute Privacy Notice

We reserve the right to modify our privacy notice as business needs require. We will post such changes on our Web site

 

Terms and Conditions

Welcome to www.bootute.com and thank you for shopping with us. These Terms and Conditions govern the purchase of any product via www.bootute.com. By seeking to purchase product from the Website, you agree to be bound by these terms and conditions and the Terms of Use Agreement, the Privacy Policy. The Website is owned and operated by Bootute Holdings Pty Ltd.  Should you have any questions, please contact our Customer Service team prior to ordering from this Website.

 

General

We will always attempt to be as accurate as possible, however we are unable to warrant that product prices or descriptions or other content of the Website is accurate, complete, reliable, current or error free. • Please note that colours may vary slightly from those displayed by your monitor. • It is a condition of sale that product is not resold for commercial use. • We are unable to redirect or stop orders once an order has been placed.

 

Product Availability

The Website offers product for sale that we expect to be in stock and available for dispatch from our distribution centre. In the event that a specific style is currently sold out, SOLD OUT will be displayed instead of the ADD TO CART feature and if a specific size is not listed, it is out of stock and not available for purchase. Although the Website contains a feature that removes unavailable product from the online store, occasionally a product sells out before the Website is updated. In the unfortunate circumstance where a product you wish to order becomes unavailable, we will advise you so you can consider an alternative product. Please note that products in your shopping basket are not reserved and may be purchased by other customers. Unfortunately we are unable to accept back orders, rainchecks or lay-buys on website orders.

 

Payment

Prices of product, services and other charges displayed on Website are current at the time of display. These prices are subject to variation. We accept payment from Visa and MasterCard, or such other methods we may accept in the future. Payment is debited from your card at the time of your order. All transactions on this Website are processed using SecurePay payment gateway, this is a secure online payment gateway that encrypts your card details in a secure host environment. Currency All prices are shown in Australian dollars. All transactions will occur in Australian dollars.

 

GST / Taxes / Fees

A charge accounting for GST is included in the retail price shown. GST will not be charged for product shipped to NZ. You may incur additional currency conversions fees or other fees from your bank. Please check with your bank before ordering.

 

Your Order

All orders are subject to acceptance by us and availability. After you place an order, you will receive either an order confirmation or an order cancellation email:

 

Order Confirmation: This email confirms that we have received your order and that your payment has been received. This email will include an individual order number.  Your order will be despatched via Fastway Couriers if going to a physical address (extra charges apply for PO Boxes).  To check the progress of your shipment, please go to www.fastway.com.au and enter your Tracking Number from your email at the top of the page in the box marked Track Parcel.  This will give you the latest status on your order.

 

Order Cancellation: This email will notify you that product you have sought to purchase is unavailable. We expect this to only occur rarely as we update the stock levels on the Website on a regular basis. In the event that this does occur, our customer service team will give you the option of a refund (for the unavailable product) or choosing another product from the Website. An order confirmation is NOT an acceptance of your order, just a confirmation that we have received it and that payment has been approved. Our customer service team will send you a further email confirming shipment of your order. We retain ownership of the title to the product that is the subject of your order until the later to occur of receipt of payment, or delivery of the product to your specified address. We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that the product ordered is out of stock or does not satisfy our quality control standards and is withdrawn. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from the Website, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

 

Cancellations

By Us: We reserve the right not to provide product or services, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights. If your order is cancelled, you will receive an email from us. It will explain the reasons for the cancellation. You will not be billed for any order we cancel. Once an order is cancelled, it cannot be reprocessed and must be submitted again via the Website. Where you have provided a contact phone number with your order, we may try to contact you by phone to discuss your options.

 

By You: Once an order has been submitted by you it cannot be cancelled, unless the order has not been dispatched from our distribution centre. If you need to cancel or change an order, please contact our customer service team immediately at sales@bootute.com and provide them with your order number and the details of your requested instructions. We will use reasonable endeavours to accommodate your request however cancellation of the order is within our sole discretion. Orders that cannot be cancelled will be subject to our terms, conditions and policies relating to Returns and Exchanges (see below). Where you cancel an order and we provide you with a refund, we will reduce your refund by AU$10 to cover our administrative costs.

 

Terms of use Agreement

This Website, www.bootute.com is owned and operated by Bootute Holdings Pty Ltd. By using the Website, you agree to be bound by all the terms and conditions contained in this Terms of Use Agreement ("Agreement"). Please read this Agreement carefully. By using the Website you also represent that you are at least 18 years old, or you are at least the minimum legal age to enter into a contract in the jurisdiction in which you are viewing the Website. In addition, when you use any current or future version of the Website, you also will be subject to the terms and conditions of this Agreement, which may include as relevant, the Terms of Use Agreement ("Agreement"), Privacy Policy. Please print a copy of this Agreement for your records. We may, from time to time, modify the terms of this Agreement. When we make changes, we will post those in a new Terms of Use Agreement. Your use of the Website following any such modification constitutes your agreement to the terms of the modified Agreement. You should visit this page periodically to learn of any changes to this Agreement.

 

User Comments

We welcome your comments about the Website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to us, whether through the Website, e-mail, mail or other means, shall be and remain the exclusive property of Bootute Holdings Pty Ltd. Your submission of any such Comments shall constitute an irrevocable assignment to Bootute Holdings Pty Ltd of any and all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. As such, Bootute Holdings Pty Ltd and any of its affiliates will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any Comments which you do not intend to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

 

Privacy

Please review our Privacy Policy, which also governs your visit to the Website, to understand our privacy practices. The terms and conditions of our Privacy Policy are incorporated herein and made a part of this Agreement.

 

Trademarks

Bootute is a registered trademark. All rights in the product names, company names, trade names, graphics, logos, page headers, button icons, scripts, product packaging, trade dress and designs of all Bootute products or services, whether or not appearing in large print or with the trademark symbol, belong exclusively to Bootute Holdings Pty Ltd or their respective owners and are protected from reproduction, imitation, dilution, or confusing or misleading uses under national and international trademark and copyright laws. The use or misuse of these trademarks or any materials, except as permitted herein, is expressly prohibited, and nothing stated or implied on the Website confers on you any license or right under any patent or trademark of Bootute Holdings Pty Ltd, its affiliates or any third party.

 

Copyright

All copyright rights in the text, images, photographs, graphics, user interface, music and other content provided on the Website, and the selection, coordination, and arrangement of such content, are owned by Bootute Holdings Pty Ltd and its affiliates to the full extent provided under the Copyright Act 1968 (Cth) and all international copyright laws. Under applicable copyright laws, you are prohibited from copying, reproducing, modifying, distributing, displaying, performing, or transmitting any of the contents of the Website for any purposes. Nothing stated or implied on the Website confers on you any license or right under any copyright of Bootute Holdings Pty Ltd and its affiliates. The Website and the information contained in reference herein are for your personal, non-commercial use only. Except as otherwise specifically permitted herein, you shall not broadcast, duplicate, copy, reproduce, edit, manipulate, modify, publish, rent, sell, publicly display, perform, distribute, transmit, or circulate to anyone the contents of the Website, or use the contents of the Website in litigation, or for any commercial or promotional purposes, without the express written consent of Bootute Holdings Pty Ltd and its affiliates or its lawful successors and assigns. For usage permission, please contact us via email at sales@bootute.com

 

Notice of Copyright Infringement

1. Bootute Holdings Pty Ltd respects and honours the intellectual property of others. If you believe that your work has been copied and is accessible on the Website in a way that constitutes copyright infringement, please provide our customer service department sales@bootute.com with the following information:

2. Identification of the copyrighted work claimed to have been infringed;

3. Identification of the allegedly infringing material on the Website that is requested to be removed;

4. Your name, address, and daytime telephone number, and an email address if available, so that Bootute Holdings Pty Ltd may contact you if necessary;

5. A statement that you have a good faith belief that the use of the copyrighted work is not authorized by the copyright owner, its agent, or the law;

6. A statement that the information in the notification is accurate and, under penalty of perjury, that the signatory is authorized to act on behalf of the owner of an exclusive copyright right that is allegedly infringed; and

7. An electronic or physical signature of the copyright owner or someone authorized on the owner's behalf to assert infringement of copyright and to submit the statement.

 

License and Website Access

Bootute Holdings Pty Ltd grants you a limited, revocable and nonexclusive license to access and make personal use of the Website but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Bootute Holdings Pty Ltd. This license does not include any resale or commercial use of the Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, spiders or similar data gathering and extraction tools. Neither the Website nor any portion of the Website may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Bootute Holdings Pty Ltd. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Bootute Holdings Pty Ltd and its affiliates without express written consent of Bootute Holdings Pty Ltd. You may not use meta tags or any other hidden text using Bootute Holdings Pty Ltd's name or trademarks without the express written consent of Bootute Holdings Pty Ltd. Any unauthorized use will immediately terminate the permission or license granted by Bootute Holdings Pty Ltd. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the Website so long as the link does not portray Bootute Holdings Pty Ltd or its products or services in a false, misleading, derogatory, or otherwise offensive manner as determined by Bootute Holdings Pty Ltd in its sole discretion. You may not use any Bootute logo or other proprietary graphic or trademark as part of the link without express written permission of Bootute Holdings Pty Ltd. You may not make any other part of the Website, other than the home page of the Website, available as part of another service by "deep linking," or otherwise, without prior written permission from Bootute Holdings Pty Ltd.

 

Third Party and Co-Branded Websites

The Website may contain hyperlinks ("links") to websites operated by persons or entities other than Bootute ("third-party Websites") or to co-branded websites operated by a third party, including affiliates ("co-branded Websites"). We provide such links for your reference and convenience only. A link from Bootute Holdings Pty Ltd to a third-party Website does not imply or mean that we endorse the content on that third-party or co-branded Website or the operator or operations of that Website. You are solely responsible for determining the extent to which you use any content at any third party or co-branded Websites to which you might link from the Website.

 

BOOTUTE HOLDINGS PTY LTD IS NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGES INCURRED AS A RESULT OF ANY DEALINGS WITH ANY THIRD-PARTY WEB SITE OR CO-BRANDED WEB SITE, ANY MERCHANT OR OPERATOR OF A THIRD-PARTY WEB SITE OR CO-BRANDED WEB SITE, OR ANY OTHER PERSON WITH WHOM YOU ENGAGE IN ANY TRANSACTION.

 

Your Responsibilities

You agree to comply with all applicable laws in connection with your use of the Website, and such further limitations as may be set forth in any written or on-screen notice from Bootute Holdings Pty Ltd. As a condition of your use of the Website, you warrant that you will not use the Website for any purpose that is unlawful or prohibited by this Agreement. All information that you provide in connection with a purchase or transaction or other interaction with the Website or any co-branded Website will be accurate, complete, and current. You will pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other interaction with Bootute Holdings Pty Ltd or any co-branded Website at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other interactions. By using the Website, you agree not to violate or attempt to violate the security of the Website, including, by way of illustration but not limitation, actions such as accessing data not intended for you or logging into a server or account that you are not authorized to access; attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; attempting to interfere with service to any user, host, or network, including, without limitation, by way of submitting a virus to or overloading, "flooding," "spamming," "mailbombing," or "crashing" the Website; sending unsolicited email, including promotions and/or advertising of products or services; and forging any TCP/IP packet header or any part of the header information in any email or posting.

 

Product Information

Bootute Holdings Pty Ltd attempts to be accurate in describing its products. We do not warrant that product descriptions or other content of the Website are complete, reliable, current, or error-free. Most Bootute products displayed on the Website are available in select retail stores in Australia and select foreign market. In some cases, merchandise displayed for sale on the Website may not be available in retail stores. Unless otherwise stated, the prices displayed on the Website are quoted in Australian Dollars.

 

Disclaimer of Warranties and Limitations on Liability

THE WEBSITE IS PROVIDED BY BOOTUTE HOLDINGS PTY LTD ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOOTUTE HOLDINGS PTY LTD MAKES NO REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE OR THE INFORMATION, CONTENT, THIRD-PARTY CONTENT, MATERIALS, PRODUCTS, SERVICES OR LINKED SERVICES PROVIDED ON OR THROUGH THE WEBSITE, INCLUDING WITHOUT LIMITATION, THAT THE INFORMATION PROVIDED THROUGH THE WEBSITE WILL BE FREE FROM ERROR, OMISSION, INTERRUPTION, DEFECT, OR DELAY IN OPERATION, OR FROM TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS; THAT THE WEBSITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT DEFECTS OR ERRORS IN THE SERVICE WILL BE CORRECTED; OR THAT THE CONTENT ON THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY INFORMATION ON THE WEBSITE IS SUBJECT TO CHANGE WITHOUT NOTICE, AND WE DISCLAIM ALL RESPONSIBILITY FOR THESE CHANGES. YOU EXPRESSLY AGREE THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOOTUTE HOLDINGS PTY LTD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL BOOTUTE HOLDINGS PTY LTD, OR ANY PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE WEBSITE, BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTIAL, EXEMPLARY, PUNITIVE, SPECIAL AND CONSEQUENTIAL DAMAGES OR ANY DAMAGES OF ANY TYPE OR NATURE ARISING OUT OF YOUR ACCESS, USE, MISUSE, OR INABILITY TO USE THE WEBSITE OR ANY LINKED SITES OR SERVICES; IN THE EVENT A THIRD PARTY INTERCEPTS OR DECRYPTS ANY TRANSMISSION OF INFORMATION THAT YOU PROVIDE TO BOOTUTE HOLDINGS PTY LTD THROUGH THE WEBSITE; OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE OR SYSTEM FAILURE, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CERTAIN STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DICLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

 

Applicable Law and Disputes

This Agreement, your rights and obligations, our rights and obligations, and all actions contemplated by this Agreement are governed by the laws in force in the State of Queensland and the parties irrevocably submit to the non-exclusive jurisdiction of the courts of Queensland and courts of appeal from them for determining any dispute concerned with this agreement.

 

Indemnification

You agree to defend, indemnify, and hold harmless Bootute Holdings Pty Ltd and its affiliates, successors and assigns, and its and their respective directors, officers, employees, agents, co-branders or other partners from and against any and all allegations, claims, demands, actions, causes of action, proceedings (whether threatened or pending), orders, damages, losses, liabilities, costs and expenses, including reasonable attorney's fees and other legal expenses, and judgments of any kind of nature, incurred by Bootute Holdings Pty Ltd arising out of or relating to your use of the Website, your violation of this Agreement, or your violation of any rights of another.

 

Miscellaneous Legal Provisions

We may discontinue the Website at any time and for any reason, without notice. We may change the contents, operation, or any and all other features of the Website at any time for any reason, without notice. We may discontinue or restrict your use of the Website at any time for any reason, without notice. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Bootute Holdings Pty Ltd as a result of this Agreement or your use of the Website. Nothing contained in this Agreement is in derogation of Bootute Holdings Pty Ltd's right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Website or information provided to or gathered by Bootute Holdings Pty Ltd with respect to such use. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. The failure of Bootute Holdings Pty Ltd to enforce any provisions of this Agreement or respond to a breach by you or other parties shall not in any way waive its right to enforce subsequently any terms or conditions of this Agreement or to act with respect to similar breaches. If any provision in this Agreement is invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect, and the invalid unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision. Subject to any additional terms published on this Website, this Agreement is the entire and final Agreement regarding the Website and its content, and supersedes any prior or contemporaneous communications between Bootute Holdings Pty Ltd and you regarding the Website and its contents. All rights not expressly granted herein are hereby reserved to Bootute Holdings Pty Ltd

Delivery

Bootute® currently only ships within Australia.  For deliveries to other markets, please email sales@bootute.com and we will contact you to arrange delivery

 

Shipping Costs

Shipping costs are calculated at the time of order

 

Tracking my shipment

You will be given a Tracking Number for your order once it has been dispatched. To check the status of your order, please visit www.fastway.com.au and enter your Tracking Number at the top of the page. Then click on Track Parcel. This will advise the current status of your order

PLEASE NOTE:If you are not home at the time of delivery, our Couriers will try to deliver a further two times at no charge after which additional charges may apply. Should you change your delivery address from that originally advised, an additional charge WILL apply. This charge is currently $5.50 but may be subject to change without notice. Bootute Holdings Pty Ltd will not be held responsible for this or any other charges arising from an inability to deliver to your nominated address

 

Estimated Shipping and Delivery Times 

Shipment and delivery of orders is based on product availability, payment processing time and distribution centre processing time

Orders will be processed during normal Queensland business hours between Monday and Friday.  Orders placed on weekends and public holidays will be processed on the next business day

Delivery within Australia to metropolitan areas will usually arrive within 48 hours of dispatch. For regional areas, delivery is between 2 to 5 days

Please note that we aim to dispatch all orders within 48 hours of receipt of your order. Estimated delivery times are estimates only, and are not guaranteed.  We are not responsible for any delays

We accept responsibility for product up to the point of delivery of the product to the address specified in your order. We will not take any responsibility for the product after the product has been delivered to the address specified in your order. Product will usually be delivered during normal business hours. We recommend you specify an address where you can receive the order in person and it can be signed for

If you have not received your order within the estimated delivery time, or have any other questions about your order, please contact our customer service department on sales@bootute.com


Do you have a question about Bootute®? Please fill in the form to the right and we will answer you as soon as possible


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